At Lipid Logic, we craft skincare with uncompromising purity, heritage-rich ingredients, and a commitment to excellence. Each product is formulated with ethically sourced beef tallow and botanicals selected for their performance and integrity. Because our creations are artisanal and made in small batches, we’ve designed a return policy that reflects both our values and your experience.
Returns
We accept returns on unopened products within 30 days of delivery. If you experience a reaction or concern with an opened item, we offer returns within 7 days, provided the product is at least 80% full and accompanied by a brief description and photo documentation.
Our team will review each case with care and discretion, ensuring your experience is handled with the same attention we give our formulations.
Refunds
Once your return is received and approved, you may choose:
If your return does not meet eligibility, we’ll extend a 15% courtesy credit toward a future order—our way of saying thank you for trusting us.
Shipping Costs
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We cover return shipping for verified product concerns or adverse reactions
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For discretionary returns, shipping costs are the responsibility of the customer
Exclusions
Due to the bespoke nature of our offerings, the following items are non-returnable:
Need Guidance?
Our skincare concierge is available to assist with product selection, ingredient compatibility, and personalized recommendations. If you’ve experienced a concern, we invite you to email consultation@lipidlogic.com to ensure your next experience is perfectly tailored.
